1. Introduction
Dailysharing Community Wellbeing & Skills CIC is committed to protecting your privacy. This Policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Dailysharing Community Wellbeing & Skills CIC is the data controller. Contact: support@dailysharingwellbeinghub.com | +44 1223 931193
3. Information We Collect
- Identity Data: Name, date of birth
- Contact Data: Email, phone, address
- Support Data: Details relevant to your support needs and programme participation
- Referral Data: Information about people referred to us (with their consent)
- Technical Data: IP address, browser type, device info, cookies
- Usage Data: How you interact with our website
4. How We Use Your Data
- Delivering and tailoring community support services
- Communicating about your participation or enquiries
- Reporting on our social impact (anonymised/aggregated)
- Improving our services and website
- Complying with legal and regulatory obligations
- Safeguarding purposes
5. Legal Basis for Processing
We process your data on the basis of: consent, contractual necessity (delivering services you've requested), legal obligation, and legitimate interests (community benefit and service improvement).
6. Data Sharing
We may share your data with partner organisations and funders for reporting purposes (anonymised where possible), statutory services where required by safeguarding obligations, and third-party service providers who help us operate. We never sell personal data.
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, typically up to 6 years in line with funder reporting requirements.
8. Your Rights
Under UK GDPR you have the right to: access, rectify, erase, restrict processing of, and port your data, as well as to withdraw consent. Contact us to exercise these rights.
9. Cookies
Our website uses essential cookies to function correctly. You can manage preferences through your browser settings.
10. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, or loss.
11. Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or call 0303 123 1113.