1. Overview
The vast majority of services provided by Dailysharing Community Wellbeing & Skills CIC are free of charge to participants. This Refund Policy applies to any paid events, training programmes, or merchandise where a fee has been charged.
2. Free Services
All core community programmes — including wellbeing groups, skills workshops, employment support, and cost-of-living assistance — are provided free of charge. No payment is required to access these services and therefore no refund applies.
3. Paid Events & Training
For any paid ticketed events or accredited training courses:
- Cancellation more than 14 days before event: Full refund issued within 10 business days
- Cancellation 7–14 days before event: 50% refund or credit toward future event
- Cancellation less than 7 days before event: No refund, but credit toward future events may be offered at our discretion
- No-shows: No refund applicable
4. Exceptional Circumstances
We understand that unexpected situations arise. If you are unable to attend due to illness, bereavement, or other exceptional circumstances, please contact us as soon as possible. We will always try to accommodate your circumstances with compassion.
5. Event Cancellation by Dailysharing
If we cancel an event or programme, a full refund will be issued automatically within 10 business days. We will notify registered participants as soon as possible.
6. Donations
Donations made to Dailysharing Community Wellbeing & Skills CIC are voluntary and non-refundable, except in cases of demonstrable error.
7. How to Request a Refund
Email us at support@dailysharingwellbeinghub.com with your name, event details, and reason for the request. We aim to respond within 3 business days.
8. Contact
Email: support@dailysharingwellbeinghub.com
Phone: +44 1223 931193